Customer Management Solution
Guest Management is the most cared-about and talked-about concept, specially in the food industry. BookMyT, as a software solution, includes a set of processes for creating, communicating and delivery value to the customer. At its heart, it provides both functional and experiential benefits to the customers so as to improve customer’s overall dining experience.
1. Loyalty and Promotion
- Generate unique and personalised experience for guests
- Categorise Guest as Star and VIP
- Remember special days
- Run Direct Promotional Offers
- In-built loyalty Program
- Generate Customised Promocode
2. Digital Experience
- Option to select food, reserve table, pay now & pay later.
- Live tracking of table availability
- Live status of food preparation
- Complete touch free experience
3. Live Food Preparation Update
- Set-up the real time customer feedback.
- Give effortless experience through one click feedback system.
- Integrate responses with CRM for right person address it
- Get an opportunity to close the loop immediately.
- Reduce training cost