BookMyT merchant app offers an online restaurant table reservation on your website/customer mobile app and starts getting reservations directly in BookMyT app from your website/mobile app. Sending text confirmation messages to your guests mobile saves the waitlist of your guests and hence improves the efficiency of table occupancy.

Functionalities:

1. Table Reservation
   • Receive the table reservations from customers/guests directly
   • Take reservations for walk-in customers/guests during peak hours
   • Check the customer profile
   • Send a text message to customer when the table gets ready for dining
   • Allot the table directly by using the table allocation feature of the app.

2. Live Floor Occupancy
   • Have a live view of floor occupancy at any given time
   • See what is the time each party spending time on each table remotely, even when you are on holiday.
   • Manage the floor and table occupancy efficiently
   • Allot the table directly by using the table allocation feature of the app.
3. Table Administration
   • Customise the table structure, number of seats, table types, sections and floors as per your restaurant.
   • Create floors, sections with respect to each floor like bar, lounge, roof, etc.
   • Assign numbers to tables in rows and columns.
   • Choose different table types and number of packs/ seats/ guests for each table like single seat, two seats, four seats, etc.

In the food industry, the success of your business depends entirely on how you handle the orders. Since the whole industry is struggling due to increasing expenses and decreasing margins and on top of everything, the current pandemic, we as a restaurant-tech company have come up with something great that will digitise your menu, ordering, payment & feedback. BMT is a perfect solution for your long term savings.

Functionalities:

1. Digital Menu & Ordering
   • Upload & edit your menu, pricing, discounts, taxes, etc.
   • Promote offers & featured items
   • Up-sell & cross-sell
   • Save time & printing cost
   • Proper documentation of orders, bills & tips.
   • Capture client data related to his choice of foods, ordering pattern, frequency of visits, etc.
   • Synch order with KOT generation & billing.

2. Digital Payment
   • Integration of online ordering into POS terminal
   • Have easy, secured & reliable transactions
   • Get rid of major cash management tasks like bank deposit etc.
   • Counter internal thefts of all kinds
   • Improve customer’s overall experience
   • Save time & money
3. Digital Feedback
   • Set-up the real time customer feedback.
   • Give effortless experience through one click feedback system.
   • Integrate responses with CRM for right person address it
   • Get an opportunity to close the loop immediately.
   • Reduce training cost

Guest Management is the most cared-about and talked-about concept, especially in the food industry. BookMyT, as a software solution, includes a set of processes for creating, communicating and delivery value to the customer. At its heart, it provides both functional and experiential benefits to the customers so as to improve customer’s overall dining experience.

Functionalities:

1. Guest Book & Promotion
   • Generate unique and personalised experience for guests
   • Categorise Guest as VIP
   • Remember special days
   • Run Direct Promotional Offers
   • In-built loyalty Program

2. Digital Experience
   • Reservation facility on customer mobile app
   • Option to select food, reserve table, pay now & pay later.
   • Live tracking of table availability
   • Live status of food preparation
   • Complete touch free experience
3. Digital Feedback
   • Set-up the real time customer feedback.
   • Give effortless experience through one click feedback system.
   • Integrate responses with CRM for right person address it
   • Get an opportunity to close the loop immediately.
   • Reduce training cost

Business reports are the most valuable tools for tracking overall business health of the company. BookMyT is committed to provide well-documented smart reports which will reveal nuances related to your core-business functions. The critical analysis of the financial and performance reports can help you in planning and decision making for the areas in which you are doing well or poorly. You can also solve the performance problems of your restaurant by deep diving into the data with a cause-and-effect approach.

Functionalities:

1. Customer Reports
   • Get daily, weekly & monthly visit report
   • Track old Vs new visits
   • Get customer-wise detailed visit report
   • Track your history of growth
   • Plan your sales, marketing, meetings, initiatives and budgets based on these performance reports.
   • Set goals and assign responsibilities to the departments to show growth in these areas.

2. Sales Reports
   • Get daily, weekly & monthly revenue report
   • Track your revenue vs expenditure
   • Plan to optimise your operational and variable costs based on these revenue reports.
   • Set goals and assign responsibilities to the departments to show growth in these areas.
3. Promotion Reports
   • Get day wise promotion performance report
   • Filter using customer type
   • Get up to 100 redemption entries
   • Generate Customised Promo Code
   • Plan to optimise your marketing and customer retention activities based on these revenue reports.
   • Set goals and assign responsibilities to the departments to show growth in these areas.